Privacy Policy

1. Who We Are

Tacbo UK Ltd (“we”, “our”, “us”) is a UK‑based business that organises and manages group buying opportunities for our members. We are committed to protecting and respecting your privacy.

Our contact details:
Email: info@tacbo.co.uk
Address: Tacbo UK Ltd., 196 Croxley View, Watford WD18 6PQ, United Kingdom
Phone/WhatsApp: +44 7440074448

2. The Information We Collect

We may collect and process the following personal information:

  • Contact information – name, email address, phone number, WhatsApp ID.
  • Account information – username, encrypted password, and login details for the Tacbo UK Ltd portal.
  • Order information – purchase history, delivery address, payment details.
  • Marketing preferences – your choices about receiving communications from us.

3. How We Collect Your Information

We collect information:

  • When you register for the Tacbo UK Ltd portal.
  • When you place an order or join a group buy.
  • When you contact us by email, SMS, WhatsApp, or through social media.
  • Automatically through our website (via cookies – see our Cookie Policy).

4. How We Use Your Information

We will use your personal information to:

  • Create and manage your Tacbo UK Ltd account.
  • Process your orders and deliver products to you.
  • Keep you updated on group buy offers by email, SMS, or WhatsApp (with your consent).
  • Respond to your queries and provide customer service.
  • Improve our services and website.

5. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

  • Contract – to process your registration and fulfil your orders.
  • Consent – for sending you marketing communications by email, SMS, or WhatsApp.
  • Legitimate interests – to run our business, manage group buy operations, and improve services.

6. Marketing Communications

We will only send you marketing communications by email, SMS, or WhatsApp if you have given your consent.
You can withdraw your consent at any time by:

  • Clicking “unsubscribe” in our emails.
  • Replying “STOP” to our SMS/WhatsApp messages.
  • Contacting us directly at info@tacbo.co.uk

7. Data Sharing

We will never sell your personal data.
We may share your information with:

  • Delivery and logistics partners to fulfil your orders.
  • IT and hosting providers who manage our systems.
  • Payment processors to handle transactions securely.

All third‑party service providers are contractually required to keep your data secure and use it only for the purposes we specify.

8. Data Storage & International Transfers

Your information is stored securely in the UK or the European Economic Area (EEA).
If we transfer data outside the UK/EEA, we will ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

9. How Long We Keep Your Information

We keep your personal information only as long as necessary:

  • Account information – for as long as you have an account with us.
  • Order records – for at least 6 years for legal and tax purposes.
  • Marketing information – until you opt out or withdraw consent.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal data.
  • Withdraw your consent to marketing communications.
  • Request restriction or object to processing.
  • Request data portability.

To exercise any of these rights, please contact us at info@tacbo.co.uk

11. Cookies

We use cookies to improve your experience on our website. For more details, please see our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:
Email: info@tacbo.co.uk
Address: Tacbo UK Ltd., 196 Croxley View, Watford WD18 6PQ, United Kingdom
Phone/WhatsApp: +44 7440074448